As digital transformation sweeps across numerous sectors, maintaining the availability of an organization’s IT infrastructure has emerged as a crucial aspect of a successful business operation. In this context, availability refers to the operational status of essential IT systems that support a flourishing enterprise. However, maintaining the availability of these intricate systems is no small feat. Surges in demand or unforeseen catastrophic IT issues can lead to system downtimes – periods when critical services or systems are unavailable.
Over the years, several stalwarts of the business world have grappled with alarming outages that bore not only tremendous financial implications but also underscored society’s intensifying dependence on technology for everyday necessities. With technological advancements showing no signs of slowing down, IT outages appear to be an inevitable future challenge, capable of impacting more than just an organization’s bottom line.
System unavailability, often termed outages, occurs when critical services or systems are offline. Additionally, there is a phenomenon known as ‘brownout’ where services remain operational but at suboptimal performance levels. The prevalence of these service disruptions is disconcertingly prominent. In fact, a recent anonymous survey of IT decision-makers across the US, Canada, UK, Australia, and New Zealand revealed that a staggering 96 percent of respondents had experienced at least one outage in the past three years.
Taking these statistics into account, it becomes unsurprisingly evident that preventing downtime is an essential element of maintaining organizational productivity and ensuring the smooth operation of workflows. A well-thought-out and robust disaster recovery plan, along with a diligent adherence to preventive measures, can significantly mitigate the devastating effects of potential IT downtime.
However, the negative implications of an outage are not limited to monetary losses. The previously mentioned survey underscored a worrying trend – organizations with frequent outages and brownouts were observed to incur costs up to 16 times higher than their counterparts with fewer downtime instances. Furthermore, they were required to double their troubleshooting team’s size, and it still took them twice the average time to resolve issues.
Interestingly, the survey also shed light on the crucial role that the industry of operation plays in determining the frequency of outages and brownouts. This underlines the importance of employing a tailored approach to IT downtime prevention based on the specific industry of operation.
Enter AIOps powered by Isotropic Solutions, an AI-powered approach to IT operations that offers nuanced solutions to these pressing concerns. AIOps leverages Big Data and Machine Learning (ML) to simplify and enhance IT operations. It accelerates troubleshooting by facilitating real-time detection of outages and subsequent root cause analysis, which dramatically reduces downtime and improves service availability.
Empowered with MLOps and Drift/Performance Monitoring, Isotropic’s AIOps presents actionable insights and predictive analysis based on patterns and anomalies detected within big data generated by IT systems. This makes identifying and preventing problems before they occur possible, dramatically reducing outages and brownouts’ occurrence.
To efficiently tackle the challenges faced by businesses in maintaining optimum IT system functionality, Isotropic Solutions provides a range of holistic services. From Big Data Strategy and Architecture, Data Analysis, Data Governance, and Infrastructure Management to AI Strategy Consulting, Model Training & Deployment, and Feature Engineering. All these services are aimed at enabling organizations to effectively streamline their operations and focus on their core competencies without worrying about IT outages and their resultant pitfalls.
Moreover, Isotropic ensures security and cost-effectiveness are not sacrificed at the altar of technological advancement through their Cloud Security Services and Cloud Cost Optimization offerings. Simultaneously, their Hybrid Multi-Cloud Migration service guarantees seamless transition and operations across various cloud platforms.
In summary, the digital age’s realities have made IT system downtimes a critical concern for businesses. However, with Isotropic’s AIOps and their extensive range of services, organizations can anticipate and mitigate these challenges efficiently, enhancing their operational efficiency and ultimately boosting their bottom lines.
